Directorate of Human Resources (DHR)

Icicles DrippingIcicles Dripping
Let us know how we are doing through
Interactive Customer Evaluation (ICE)


Mission Statement

ID Cards/DEERS Enrollment

Click here to schedule an appointment online

The ID/DEERS Office strives to provide exceptional customer service while enforcing regulatory standards granting enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), and provide Common Access Cards (CAC) and/or Official Identification Cards to authorized Soldiers, Family Members, Retirees, 100% Disabled Veterans as well as Civilian and Contract Employees working on USAG Miami/US Southern Command installation.

Services Provided
  • Common Access Cards (CAC)
  • DEERS Enrollment
  • Dependent ID Cards
  • Retiree ID Cards
  • 100% Disabled Veterans & Dependents ID Cards
  • CAC Pin Resets
  • Mail-in service to Retirees and their Family members living in Central & South America
Helpful Links
Contact Information


9301 NW 33rd Street
Customer Service Center Room A1102
Doral, FL  33172

Contact Us
Fax 305-437-2717

DSN 567

Hours of Operation
Monday – Thursday
0730 - 1530 Hrs
Walk-ins (0730 - 0930)

0730 - 1200 Hrs
Appointments Only

Appointments required effective 1 June 2017

Click here to schedule an appointment online


Let us know how to address your specific or community needs through ICE.
Send mail to with questions or comments about this web site.
Some features on this site use Adobe Acrobat Reader (PDF)

Copyright © 2009 United States Army Garrison - Miami
Last Modified:  02/06/09